Refund Policy
Fair and transparent refund terms for all our courses
Last updated: October 2025
Our Commitment
We are committed to ensuring that all our learners have a positive experience with our NVQ, CITB SSP courses, and Level 1 Award programs. However, we understand that unforeseen circumstances may arise, requiring the need to process refunds. This Refund Policy outlines the terms and conditions under which refunds will be considered.